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Warranty Policy

Our commitment to quality and after-sales support

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🛡️Warranty Coverage

SIMA Refrigeration provides a comprehensive warranty on all manufactured equipment against defects in materials and workmanship under normal use conditions.

  • Compressor: 1 Year standard warranty
  • Refrigeration Parts: 1 Year from installation
  • Electrical Components: 6 Months warranty
  • Structural/Body: 1 Year against defects

📋Claim Process

To make a warranty claim, follow these simple steps:

  • Call customer care at +91 9773117164
  • Provide product serial number & purchase invoice
  • Describe the defect or issue clearly
  • Technician inspection within 48–72 hours
  • Free repair or replacement if covered under warranty

Warranty Exclusions

The warranty does NOT cover the following situations:

  • Damage due to misuse or negligence
  • Improper installation or unauthorized repairs
  • Damage from power fluctuations or calamities
  • Normal wear and tear parts (gaskets, filters)
  • Cosmetic damage not affecting functionality
  • Damage due to pest infestation or corrosion

🔧Annual Maintenance Contract (AMC)

We offer affordable AMC packages for extended coverage and preventive maintenance. AMC benefits include:

  • Regular preventive maintenance visits
  • Priority service response time
  • Discounts on spare parts
  • Annual performance check-up

Need Warranty Support?

Our technical team is ready to help you 24/7.